Shannons Insurance — Insurance Agency in West End

Reviews of Shannons Insurance

• Lucas

  Added 2016.08.23

  Thanks for wasting my time.
• Cameron

  Added 2016.04.07

  I am so disappointed that I ever recommended these people to anybody. "Choice of repairer". Yeah right!! When it suits them. You need to get the repairer to assess the damage, then the quote gets sent to Shannons. They'll look at it when they're ready. In two or more weeks if you're lucky. Use their preferred repairer, you are at their mercy. Shannons will book you a time. You can't talk directly to the repairer. They're under contract with Shannons. Even though the damage isn't my fault, Shannons couldn't care less about how much they inconvenience the customer.
• Alexis

  Added 2016.02.14

  BE VERY CAREFUL WITH THIS INSURER.
• Austin

  Added 2014.10.14

  Yesterday Shannons paid out in full a total loss claim on my car which was destroyed by a careless and ignorant semi trailer driver pushing water into my engine at speed in minor flooding after cyclone Debbie. The handling of the matter took just 24 days and all Shannons people were very kind and helpful throughout the process - which happened during a difficult personal time for me. This was only my third claim in over 16 years with the firm and at all times service has been excellent. They did not let themselves down even though the cyclone must have stretched their claims service resources. Ten out of ten.
• Joseph

  Added 2014.09.19

  Will think twice next time before considering you again
• Jonathan

  Added 2014.06.25

  One thing that they don't disclose though (AND YES, I'VE READ THE PRODUCT DISCLOSURE STATEMENT), they WILL NOT commence the claim lodgement UNTIL YOU PAY THE EXCESS IN FULL VIA CREDIT CARD.
• Austin

  Added 2014.04.12

  I have 11 vehicles insured with Shannon's , I have made 2 claims over the years and have always been happy.
• Anthony

  Added 2014.02.17

  worst customer service skill. i would rather deal with a computer.you get treated like its the only insurance company.